Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Message Boards

Registering products

jimi, modified 5 Years ago.

Registering products

Youngling Posts: 1 Join Date: 6/5/18 Recent Posts


I got two g three speakers as a graduation gift. I can't register the products because I don't have the receipt for them. Is there anyway I could register them without the receipt?

jani-oksanen, modified 5 Years ago.

RE: Registering products (Answer)

Jedi Master Posts: 449 Join Date: 3/30/17 Recent Posts

Hi Jimi!

Please send us an e-mail to with information below, and we will get back to you!


1. Serial numbers of the products

2. Date of purchase (when did you receive them?)

3.Purchased from (if known)


Best Regards,
Jani Oksanen
Customer Support Team