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Keskusteluryhmät

7350A no sound

dland, muokattu 3 Vuodet sitten.

7350A no sound

Youngling Viestejä: 0 Liittymispäivä: 10.4.2019 Viimeisimmät viestit

Hello.

I have a 7350a with no sound. The green light comes on. There is a small click from the speaker when it is switched on. 

It is second hand.

Is it possible that 7350a has been configure in a specific way by the previous owner, in which case can you advise on how to do a factory reset? 

I have tried all the inputs including digital but there is no sound. I do not have an access to a GLM system. I was hoping to use it with other Genelec monitors we have and incoroporate it in to surround system using a seperate output from the desk. 

Many thanks in advance for your advice on this. 

 

jani-oksanen, muokattu 3 Vuodet sitten.

RE: 7350A no sound

Jedi Master Viestejä: 449 Liittymispäivä: 30.3.2017 Viimeisimmät viestit

Hello,

Thank you for contacting us, and I'm sorry to hear about the issue. Unfortunately with 7350A it is not possible to do factory reset without GLM.

Could you please fill in service enquiry form below, and we will get back to you with more information:

 

https://www.genelec.com/service-enquiry-form

Best Regards,
Jani Oksanen
Customer Support Team