Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Keskusteluryhmät

Change of ownership and Genelec registration

1bitdac, muokattu 2 Vuodet sitten.

Change of ownership and Genelec registration

Youngling Viestejä: 4 Liittymispäivä: 19.1.2015 Viimeisimmät viestit

Hi, Is it possible to transfer the product registration to the new owner when Genelec products are sold during the five years extended warranty period? If it possible how we can do it?

jani-oksanen, muokattu 2 Vuodet sitten.

RE: Change of ownership and Genelec registration

Jedi Master Viestejä: 449 Liittymispäivä: 30.3.2017 Viimeisimmät viestit

Hello,

Yes it is possible. The previous owner has to delete the registration from the Product Registration site, and after that you can re-register the monitors with your information.

Please note that this is our current policy that may change later. (This post is made in January 2020)