Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Keskusteluryhmät

9310A Volume Knob only works when GLM Software is running.

plainsailing, muokattu 1 Vuosi sitten.

9310A Volume Knob only works when GLM Software is running.

Youngling Viestejä: 2 Liittymispäivä: 12.1.2021 Viimeisimmät viestit

Today the GLM Kit and the 9310A Volume Knob arrived to complement my pair of 8341s. What irritates me though is that the knob is only working when the GLM 4 Software is running on my PC - is this the way it is supposed to be? Being connected directly to the GLM interface, which of course is connected to the speakers, I would assume that volume control should work without the software running? Any experience/knowledge on this would be greatly appreciated :)

antong, muokattu 1 Vuosi sitten.

RE: 9310A Volume Knob only works when GLM Software is running.

Padawan Viestejä: 76 Liittymispäivä: 12.6.2020 Viimeisimmät viestit

Hello, @plainsailing !

The 9310A controller will work in two conditions:
1. GLM interface is connected to computer and GLM software is running.
2. GLM software is not running and GLM interface is connected to an external power supply (not computer).

Hopefully this helps!

Anton,
Factory service team

 

plainsailing, muokattu 1 Vuosi sitten.

RE: 9310A Volume Knob only works when GLM Software is running.

Youngling Viestejä: 2 Liittymispäivä: 12.1.2021 Viimeisimmät viestit

That absolutely helps, thank you very much :)