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Genelec 8040a crackling at 60hz

nimrod7, muokattu 1 Vuosi sitten.

Genelec 8040a crackling at 60hz

Youngling Viestejä: 0 Liittymispäivä: 9.2.2021 Viimeisimmät viestit

Hi,

One of my Genelec 8040a are crackling at 50-60hz. Playing a sine wave at that frequency is not outputing a smooth sub bass. The other monitor is at it should. 

I already tried to switch the monitors positions to exclude the possibility for being the audio interface or cables.  

Does that requires low frequency driver replacement or can be something else? 

Any idea on the cost? 

 

Thanks,

antong, muokattu 1 Vuosi sitten.

RE: Genelec 8040a crackling at 60hz

Padawan Viestejä: 76 Liittymispäivä: 12.6.2020 Viimeisimmät viestit

Hi, @nimrod7 !

This sounds like technical issue that needs servicing. Please, contact your local authorized technical service. They will be able to give you cost estimate and repair the monitor. You can find your closest service by following this link: https://www.genelec.com/product-service

If you'll need any help regarding the servicing, you can contact us via email service@genelec.com.

Anton,
Factory service team