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GLM 4 + 1032C not working together

vonspets, muokattu 2 Vuodet sitten.

GLM 4 + 1032C not working together

Youngling Viestejä: 4 Liittymispäivä: 10.4.2021 Viimeisimmät viestit

Every time I launch the GLM app, the speakers go mute. If i disconnect the GLM adapter and reboot the speakers I can hear the sound. What is going on? I cannot use the app at all, cannot hear anything while it is on.

GLM adapter 8300-416, 1032C, RME FF802, Windows 10

vonspets, muokattu 2 Vuodet sitten.

RE: GLM 4 + 1032C not working together

Youngling Viestejä: 4 Liittymispäivä: 10.4.2021 Viimeisimmät viestit

Somehow the audio signal doesn't come to the GLM app - the speaker icons aren't blinking. My RME Fireface 802 shows the signal in its own app though. The GLM app controls LEDs and power, and I managed to calibrate, so it is connected allright. I have to disconnect the Genelec adapter and power off the speakers to hear the sound again.

antong, muokattu 2 Vuodet sitten.

RE: GLM 4 + 1032C not working together

Padawan Viestejä: 76 Liittymispäivä: 12.6.2020 Viimeisimmät viestit

Hello, @vonspets !

Are you using analog or digital signal? When GLM software is open what color is LED of the monitor?

Anton,
Genelec support team

vonspets, muokattu 2 Vuodet sitten.

RE: GLM 4 + 1032C not working together

Youngling Viestejä: 4 Liittymispäivä: 10.4.2021 Viimeisimmät viestit

Digital signal. 
Green LEDs. 

vonspets, muokattu 2 Vuodet sitten.

RE: GLM 4 + 1032C not working together

Youngling Viestejä: 4 Liittymispäivä: 10.4.2021 Viimeisimmät viestit

Any ideas how to fix this?