Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support


Genelec USA customer service

industrial, muokattu 7 Vuodet sitten.

Genelec USA customer service

Youngling Viestejä: 6 Liittymispäivä: 26.3.2016 Viimeisimmät viestit

I am an old audiophile learning new, powered, tricks and working to purchase a couple of G series speakers and I have spoken to and corresponded by email with a number of folks at Genelec USA and must say that they have treated me wonderfully.

It is so nice to seem like you matter when you are a customer!

Thank you!
ilkka-rissanen, muokattu 7 Vuodet sitten.

Re: Genelec USA customer service

Yoda Viestejä: 2564 Liittymispäivä: 23.3.2009 Viimeisimmät viestit
Thank you very much! I have forwarded your compliments to our USA office. :)
mrinsatiable, muokattu 7 Vuodet sitten.

Re: Genelec USA customer service

Padawan Viestejä: 30 Liittymispäivä: 9.12.2009 Viimeisimmät viestit
The guys at Genelec USA are great.

Dan used to work in the tech support dept was amazing he is now replaced by Jim. Who also is a great asset. I've had to pleasure to also talk to Lon on many occassions. These staff are always friendly patient and quite pleasant to deal with. Great customer service always accurately represents the Company's value. One of the best part of being a long time fan of Genelec.