High-pitched noise from one speaker after automatic sleep

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tsaarni, muokattu 7 Vuodet sitten.

High-pitched noise from one speaker after automatic sleep

Youngling Viestejä: 2 Liittymispäivä: 20.9.2015 Viimeisimmät viestit

I bought G Two's and one of them has following problem:

After the speakers have gone to sleep and they wake up automatically triggered by audio from PC, I first hear the normal power-on snap, but after that I hear constant high-pitched low volume beep from one of the speakers. I can get rid of the beep/noise only if I manually cycle power on that speaker. I think I never got the beep if power-on manually. It seems to be related to waking up from automatic sleep mode only.

ilkka-rissanen, muokattu 7 Vuodet sitten.

Re: High-pitched noise from one speaker after automatic slee

Yoda Viestejä: 2564 Liittymispäivä: 23.3.2009 Viimeisimmät viestit

Hi,

Would it be possible for you to record a short video (mobile phone quality is just fine) of this noise?

tsaarni, muokattu 7 Vuodet sitten.

Re: High-pitched noise from one speaker after automatic slee

Youngling Viestejä: 2 Liittymispäivä: 20.9.2015 Viimeisimmät viestit

I recorded this audio clip: https://w.soundcloud.com/player/?url=ht ... /224913065

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Tero

ilkka-rissanen, muokattu 7 Vuodet sitten.

Re: High-pitched noise from one speaker after automatic slee

Yoda Viestejä: 2564 Liittymispäivä: 23.3.2009 Viimeisimmät viestit

Hi Tero,

Based on the sound clip, the product seems to be faulty. You should contact our service department at service (at) genelec.com