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Water stain on the Genelec speaker

tomota123, muokattu 6 Vuodet sitten.

Water stain on the Genelec speaker

Youngling Viestejä: 4 Liittymispäivä: 28.6.2011 Viimeisimmät viestit
Hi Guys,

My maid removed some dust on the top of my Genelec 8040a with a damp cloth. The next day, I found that the area appears to have some grey water stain and can't be removed. I wonder if there is anything I can do to restore the original color? Thanks in advance for your advice!
christophe-anet, muokattu 6 Vuodet sitten.

Re: Water stain on the Genelec speaker

Jedi Knight Viestejä: 188 Liittymispäivä: 23.3.2009 Viimeisimmät viestit
Hello,

Thanks for your message. Sorry to hear about these stains on your Genelec products. After asking our Factory Service Center about your issue, they recommended that you try using a 3M Cleaner Spray (Ref. 50098). This cleaner is used in our production to clean product before final packing and shipment.
Hope this will work fine.

Best regards,
tomota123, muokattu 6 Vuodet sitten.

Re: Water stain on the Genelec speaker

Youngling Viestejä: 4 Liittymispäivä: 28.6.2011 Viimeisimmät viestit
Dear Christophe,

Thank you very much for your follow up! I will get a bottle of it and try to remove the water stain. Hope it works!

Best regards,
Frankie
tomota123, muokattu 6 Vuodet sitten.

Re: Water stain on the Genelec speaker

Youngling Viestejä: 4 Liittymispäivä: 28.6.2011 Viimeisimmät viestit
Dear Christophe,

I am happy to inform you that the 3M cleaner spray has removed the water spray on my speaker. Thanks a lot! This is excellent after sales service.

Best regards,
Frankie