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Noise from 8030A monitors, humidity issue

alencett, muokattu 8 Vuodet sitten.

Noise from 8030A monitors, humidity issue

Youngling Viestejä: 1 Liittymispäivä: 15.5.2014 Viimeisimmät viestit
Hello guys, this is Al.

First of all a couple of years ago I got 2 8030a's which had been behaving perfect, unfortunately I had to move and I didn't have no choice that to carrying them as luggage (which means that they were exposed to low temperatures), by the time I got to my new home and took them out, there was certain moisture around, which it goes beyond my control but I understand it is my entire responsibility, anyway, I installed them but both of them sound really distorted and noise, specially with basses and low frequencies (kick punch and beats), I tried different tone sets, cables and connectors just to be sure and confirm that it was, in fact, the monitors, now I have a couple of questions:

If the monitors were exposed to condensation and got affected by it, is it possible to get fixed somehow or are they damaged forever?

Can I bring them to tech support, what would be the closest one to Florida in USA?

If not, is there a way I can fix it myself with the help of someone who knows about general audio troubleshooting?

Thanks in advance, I just want to to anything possible in order for me to save such amazing pieces of gear.

Al
ilkka-rissanen, muokattu 8 Vuodet sitten.

Re: Noise from 8030A monitors, humidity issue

Yoda Viestejä: 2564 Liittymispäivä: 23.3.2009 Viimeisimmät viestit
Hi Al,

Of course the speakers can be fixed but it's quite impossible to know how much damage there might be without opening them up. I would recommend you to contact our subsidiary in the US. They will be able to provide you local support.

Genelec Inc.
7 Tech Circle, Natick,
Massachusetts 01760, USA
T +1 508 652 0900
F +1 508 652 0909
E genelec.usa@genelec.com