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Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

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We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support


8020B tweeter went silent??

peemeli, muokattu 11 Vuodet sitten.

8020B tweeter went silent??

Youngling Viestejä: 1 Liittymispäivä: 17.7.2012 Viimeisimmät viestit
Suddenly the tweeter in my 8020B went silent. I can hear a little hiss from the tweeter if i put my ear very close to it.
I´ve tried to switch different sources and left and right channel, but it´s the same on everything.
Have anybody ever had the samekind of problem or is the tweeter or the tweeter amp simply broken and needs warranty service??
How does the warranty service with Genelec work in Finland?
ilkka-rissanen, muokattu 11 Vuodet sitten.

Re: 8020B tweeter went silent??

Yoda Viestejä: 2564 Liittymispäivä: 23.3.2009 Viimeisimmät viestit
Based on your description, it seems that your speaker needs service. For that you should contact the place you purchased the speakers from. If the unit is under warranty period (normally 2 years), the warranty service will be free of charge.