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1032A troubleshooting - no sound

daveb, muokattu 10 Vuodet sitten.

1032A troubleshooting - no sound

Youngling Viestejä: 1 Liittymispäivä: 14.5.2012 Viimeisimmät viestit
My 1032a's have just stopped working...

They were working fine, there were in storage for about 2 months while moving a studio, and today when hooking them up, there is no audio. Both of them! The green power indicator is on, the OL indicator is off. Everything looks fine.

I tested the source with another set of monitors and everything right to the cables works fine.

Is there perhaps a reset breaker inside the unit? Perhaps there was a power surge? They were connect for a while, unused for a few weeks before moving.

Any other troubleshooting tips?

Thanks in advance, Dave B.
ilkka-rissanen, muokattu 10 Vuodet sitten.

Re: 1032A troubleshooting - no sound

Yoda Viestejä: 2564 Liittymispäivä: 23.3.2009 Viimeisimmät viestit
While I am hoping that your monitors will get back running as soon as possible, I would like to remind that you should always contact your local distributor first if you are having a clear technical problem with your speakers.

"The Genelec Community Forum is mainly meant for conversations between users, but authorized Genelec staff can take part in conversations from time to time. In case you have a technical problem with your product that requires service or maintenance, please contact your local distributor's service center for advice and support first."

List of distributors: http://www.genelec.com/sales-network/