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Selling registered products

mbrunou, muokattu 4 Vuodet sitten.

Selling registered products

Youngling Viestejä: 7 Liittymispäivä: 20.2.2018 Viimeisimmät viestit

Hi,

are there any registration/warranty policies I need to take into account if I decide to sell my registered Genelec speakers? Is the new owner entitled to the same 3-year warranty just by re-registering the previously owned product and showing the original receipt with my name on it?

 

 

 

 

 

 

 

 

mbrunou, muokattu 4 Vuodet sitten.

RE: Selling registered products

Youngling Viestejä: 7 Liittymispäivä: 20.2.2018 Viimeisimmät viestit
I tried to find an answer to my question from Genelec's FAQ, but didn't find any. I'd appreciate if somebody from the company could shed some light on this.
manutal, muokattu 4 Vuodet sitten.

RE: Selling registered products

Jedi Knight Viestejä: 180 Liittymispäivä: 25.4.2014 Viimeisimmät viestit

I think that the warranty works normally if its still valid time wise & you have the receit or some documentation of the purchase.

But someone from Genelec can surely info more on this matter.

mbrunou, muokattu 4 Vuodet sitten.

RE: Selling registered products

Youngling Viestejä: 7 Liittymispäivä: 20.2.2018 Viimeisimmät viestit
What's the point of having a forum such as this, if it's this difficult to get an answer from a representative of the company?
manutal, muokattu 4 Vuodet sitten.

RE: Selling registered products

Jedi Knight Viestejä: 180 Liittymispäivä: 25.4.2014 Viimeisimmät viestit

I guess they are pretty busy at genelec HQ, someone will probably clear this asap.

But as I said, as long as you have the receipt you can for sure register the 3 year extra warranty. (as far as I know)