Hi!
I have this 8040a active monitors pair purchased in a store in Sao Paulo - Brazil and they are from 2010. They never left the home studio, except now that I am having big trouble trying to solve a problem that started happening with one of my speakers related to the gain.
One speaker started to sound a few dbs lower than the other (once i had this problem and it was the apogee duet cable, but not this time), and the increasing of this difference became really noticeable, so I decided to take the speaker to a specialist here in town (I live in Brasilia and there aren't many), after i called genelec authorized service from Sao Paulo and after decribing the issue to them, they told me the problem with the gain of my 8040a could be solved by any audio technician specialist.
I took it to the assistance and after checking the speaker the technician said it was related to the amplifier board. So I am testing it now and it did not resolve the problem. Still there, the lack of few dbs of gain when compared to the other.
Also, I double checked before take those babies to assistance and is is nothing related to the cables neither the sound card/computer/acoustics. The monitor is the offender. When i first took it to the assistance, they thought it was working properly, so I had to take the other speaker from the pair, the one that works great, so they could test and compare them. Afterwoods they found out the speaker has a problem related to the gain. Then, they told me they are having a really hard time with the speaker, and gave me it back today to test. But the problem persists, so tomorrow I am taking it back there so they can continue this saga on looking for what is causing this problem.
Do you guys have anything to suggest? Any of you has ever had similar issue with genelec monitor ? I know nothing of electric circuits, so I am lost now that the specialists are having this hard time :(
Can you give me a hint?
Robson