Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

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altération brutale du son sur 8330A

kaouan, modified 5 Years ago.

altération brutale du son sur 8330A

Youngling Posts: 1 Join Date: 3/31/18 Recent Posts
 
Hello everybody. Since a few days I have the sound that has changed on my 8330A; managed with the GLM 3 software. I tried to solve the problem by uninstalling and reinstalling the software, reclining the speakers and the subwoofer. I feel that self-calibration is no longer done! I just saw that an orange LED flashes without stopping behind the GLM network adapter. Do you know if it's normal? Many thanks to you and see you soon.
jani-oksanen, modified 5 Years ago.

RE: altération brutale du son sur 8330A

Jedi Master Posts: 449 Join Date: 3/30/17 Recent Posts

Hello,

I'm sorry to hear about the issue. Could you please contact us through link below, and we will get back to you shortly.

https://www.genelec.com/service-enquiry-form

Best Regards,
Jani Oksanen
Customer Support Team