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Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

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Message Boards

GLM Network Adapter + USB 3.0

lisley, modified 4 Years ago.

GLM Network Adapter + USB 3.0

Youngling Posts: 0 Join Date: 11/28/18 Recent Posts

Hello,

I need help with my GLM Network Adapter. I bought a new PC with windows10, which has USB 3.0 Hubs only. The managing software (GLM 3.0) don`t get the Adapter connected. It connects for 1 second and then the Adapter is offline.. This status changes every 2-3 seconds... connected.. offline.. connected... offline...

Does somebody has andy idea?

Thanks a lot!

 

lisley, modified 4 Years ago.

RE: GLM Network Adapter + USB 3.0

Youngling Posts: 0 Join Date: 11/28/18 Recent Posts
I forgot: The LED on the network adapter is orange. 
jani-oksanen, modified 4 Years ago.

RE: GLM Network Adapter + USB 3.0

Jedi Master Posts: 449 Join Date: 3/30/17 Recent Posts

Hello. If you are still encountering this issue, please contact us at service@genelec.com

Best Regards,
Jani Oksanen
Customer Support

backlat, modified 4 Years ago.

RE: GLM Network Adapter + USB 3.0

Youngling Posts: 1 Join Date: 2/10/17 Recent Posts

Hello guys!

That is happening to me after upgrade the firmware of the adapter to the latest version on 3.1, any advice or downgrade path?.

EDIT: I just changed the USB port and everything is working as expected. 

Best Regards