Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Message Boards

newly purchased genelec 8010A won't turn on

logan, modified 3 Years ago.

newly purchased genelec 8010A won't turn on

Youngling Posts: 0 Join Date: 1/18/20 Recent Posts

Recently purchased genelec 8010 and love them, but today 1 speaker will not turn on. The speakers have been in my home studio since purchase in Sept 2019, no travel yet, and only used a couple times a week on average. I swapped out the working speaker to test, and confirmed the cords, focusrite scarlett 2i2, and power are fine. There's simply no green light, no response from the one speaker.

Any ideas? Pretty bummed right now ...

8010a
jani-oksanen, modified 3 Years ago.

RE: newly purchased genelec 8010A won't turn on

Jedi Master Posts: 449 Join Date: 3/30/17 Recent Posts

Hi there,

I'm sorry to hear about the failure on so new product. For any product related issues, please reach us at service@genelec.com and inform the product name, serial number, and information where you are from and we will shortly get back to you with further information how to have your product serviced under warranty.


​​​Best Regards,
Jani Oksanen
​​​​​​​Customer Support Team