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newly purchased genelec 8010A won't turn on

logan, modified 4 Months ago.

newly purchased genelec 8010A won't turn on

Youngling Posts: 0 Join Date: 1/18/20 Recent Posts

Recently purchased genelec 8010 and love them, but today 1 speaker will not turn on. The speakers have been in my home studio since purchase in Sept 2019, no travel yet, and only used a couple times a week on average. I swapped out the working speaker to test, and confirmed the cords, focusrite scarlett 2i2, and power are fine. There's simply no green light, no response from the one speaker.

Any ideas? Pretty bummed right now ...

jani-oksanen, modified 4 Months ago.

RE: newly purchased genelec 8010A won't turn on

Jedi Master Posts: 427 Join Date: 3/30/17 Recent Posts

Hi there,

I'm sorry to hear about the failure on so new product. For any product related issues, please reach us at service@genelec.com and inform the product name, serial number, and information where you are from and we will shortly get back to you with further information how to have your product serviced under warranty.


​​​Best Regards,
Jani Oksanen
​​​​​​​Customer Support Team