Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Message Boards

Registration without receipt

Havokh, modified 2 Years ago.

Registration without receipt

Youngling Posts: 1 Join Date: 1/2/20 Recent Posts

Hi!

I have a pair of G One B:s that I bought from someone who had won them in a competition recently. Obviously there is no receipt of purchase, so how can I have them registered / serviced? 

The pair is new, manufactured in 12/2019.

-Henri

jani-oksanen, modified 2 Years ago.

RE: Registration without receipt

Jedi Master Posts: 449 Join Date: 3/30/17 Recent Posts

Hello!

You can attach the screenshot you attached to this thread, and it will be OK on this case. :)


Best Regards,
Jani Oksanen
​​​​​​​Customer Support Team