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1030A tweeter hiss

Jopki, modified 4 Months ago.

1030A tweeter hiss

Youngling Posts: 2 Join Date: 1/27/20 Recent Posts

Hello.

​​​​​​​I just got a pair of used 1030A monitors. With or without the audio cables unplugged there is a tweeter hiss that is audible from 1 meter away. The hiss is unaffected by the gain on the back of the monitors. It is not an issue with the power fed to the monitors. Since the monitors are used and the 1030A model was in production until 2005, the warranty should probably not cover this issue. What can I do to rectify it?

​​​​​​​Sincerely
​​​​​​​Jon

jani-oksanen, modified 4 Months ago.

RE: 1030A tweeter hiss

Jedi Master Posts: 427 Join Date: 3/30/17 Recent Posts

Hi  Jon,

The sounds you describe is normal sound associated with speaker operation. All the active speakers amplifiers generates, sound which is heard through the speaker elements. This is called self generated noise level, which is max. 10 dBA for that model. This is a low noise level and most of the active speakers on the markets are not capable of such a low base noise. Of course, in a very quiet room and listening to it, the normal self generated noise can be heard if there is no other sound or music in the background.

 

If you feel the noise is too loud, you should be normally able to slightly adjust it to lower from the volume trimmer that is located on the rear panel of the speaker. However when you do this, you have to remember that after that you have to raise the volume from your sound source, and also your soundsource can generate some noise as well. Also your audio cables can generate some noise, so you could also test that by only leaving the power cable on, and see if the noise reduces.

if there would be an anctual fault on the monitors, your monitors can still be repaired in authorized service. Could you be kind and send a e-mail to our service address at service@genelec.com and with information below, and we will get back to you with further information.

1. Where are you from

2. Serial number of the monitors

 

Best Regards,
Jani Oksanen
​​​​​​​Customer Support Team

Jopki, modified 4 Months ago.

RE: 1030A tweeter hiss

Youngling Posts: 2 Join Date: 1/27/20 Recent Posts

I am aware of that. It’s just that my Behringer monitors that cost 350 euros for a new pair generate less noise, which seems kind of odd seeing that the original price of the 1030A’s were almost four times that.

jani-oksanen, modified 4 Months ago.

RE: 1030A tweeter hiss

Jedi Master Posts: 427 Join Date: 3/30/17 Recent Posts

Hello,

Genelec constantly develop and improve models, and our latest models have the self generated noise specified at <5 dBa, that is very quiet. 1030A's was first launched in the 1991, and therefore it is our previous technology.

If you have ever plans to upgrade to later models, give them a try, our current models are much more silent regarding the self generated noise!


​​​​​​Best Regards,
Jani Oksanen
​​​​​​​Customer Support Team
​​