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8040B bass problems

gregbatary, modified 3 Years ago.

8040B bass problems

Youngling Posts: 0 Join Date: 7/22/20 Recent Posts

A have serious bass problem with my 8040b. I made a video from it it will be easy to understand what is my problem. The problem starts at 0:30
https://photos.app.goo.gl/6CxfcfdePbxihmQQ8

From aprox 70hz a strong resonance noise comes in till aprox 124hz. 
What can be the problem and how can i fix it?

Attachments:

antong, modified 3 Years ago.

RE: 8040B bass problems

Padawan Posts: 76 Join Date: 6/12/20 Recent Posts

Hello, Gregbatary!

Unfortunately, it sounds like speaker may have some kind of technical problem. Please, contact your local distributor or authorized technical service for repair. You can find the closest one by following this link https://www.genelec.com/product-service#map. They will be happy to help you!

Feel free to contact us if you'll need any further assistance: service@genelec.com

Anton,
Factory service team