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Message Boards

Low volume on 8351A

materia, modified 1 Year ago.

Low volume on 8351A

Youngling Posts: 0 Join Date: 11/29/20 Recent Posts

Hello,

I have bought a used pair of 8351A. Now setting them up in my studio i have a rather low volume output from the speakers even when i put all my gain controls to maximum.
I do not own the GLM Kit and wondering if it can be the startup volume settings of the previews owner that is still stored. On Switch Group 2 - manual control is active. Is there a way to restore the speakers to factory settings without the GLM Kit? Thanks in advance

jani-oksanen, modified 1 Year ago.

RE: Low volume on 8351A

Jedi Master Posts: 449 Join Date: 3/30/17 Recent Posts

Hello,

Sorry to hear about this. It is possible previous owner GLM data is stored, and despite the Stored DIP-switch is set to Off there can be some settings activated.

Please contact us at service@genelec.com and inform us:

1. Where are you currently living

2. Serial number of the products


Best regards,
Jani Oksanen
​​​​​​​Customer Service