Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Message Boards

Genelec F One remote problem

maxal, modified 1 Year ago.

Genelec F One remote problem

Youngling Posts: 0 Join Date: 12/27/20 Recent Posts

Hello, just bought  pair of 8010 + F One. I have the problem with not working Vol Up button, I'll contact to my local dealer with this issue, but I made the sound too quiet and don't know now to reset or fix this situation. Do you have some trick for this?

antong, modified 1 Year ago.

RE: Genelec F One remote problem

Padawan Posts: 76 Join Date: 6/12/20 Recent Posts

Hi, @maxal

Please, try these fixes suggested in the article: https://support.genelec.com/hc/en-us/articles/360017222440-Wireless-remote-controller-is-not-functioning-properly

If the controller is still not working properly after that, contact us at service@genelec.com for further instructions. Remember to include the serial number of your subwoofer to speed up the process.

Anton,
Factory service team