Message Boards

Genelec F One remote problem

maxal, modified 8 Months ago.

Genelec F One remote problem

Youngling Posts: 0 Join Date: 12/27/20 Recent Posts

Hello, just bought  pair of 8010 + F One. I have the problem with not working Vol Up button, I'll contact to my local dealer with this issue, but I made the sound too quiet and don't know now to reset or fix this situation. Do you have some trick for this?

antong, modified 8 Months ago.

RE: Genelec F One remote problem

Padawan Posts: 76 Join Date: 6/12/20 Recent Posts

Hi, @maxal

Please, try these fixes suggested in the article: https://support.genelec.com/hc/en-us/articles/360017222440-Wireless-remote-controller-is-not-functioning-properly

If the controller is still not working properly after that, contact us at service@genelec.com for further instructions. Remember to include the serial number of your subwoofer to speed up the process.

Anton,
Factory service team