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9310A Volume Knob only works when GLM Software is running.

plainsailing, modified 2 Years ago.

9310A Volume Knob only works when GLM Software is running.

Youngling Posts: 2 Join Date: 1/12/21 Recent Posts

Today the GLM Kit and the 9310A Volume Knob arrived to complement my pair of 8341s. What irritates me though is that the knob is only working when the GLM 4 Software is running on my PC - is this the way it is supposed to be? Being connected directly to the GLM interface, which of course is connected to the speakers, I would assume that volume control should work without the software running? Any experience/knowledge on this would be greatly appreciated :)

antong, modified 2 Years ago.

RE: 9310A Volume Knob only works when GLM Software is running.

Padawan Posts: 76 Join Date: 6/12/20 Recent Posts

Hello, @plainsailing !

The 9310A controller will work in two conditions:
1. GLM interface is connected to computer and GLM software is running.
2. GLM software is not running and GLM interface is connected to an external power supply (not computer).

Hopefully this helps!

Anton,
Factory service team

 

plainsailing, modified 2 Years ago.

RE: 9310A Volume Knob only works when GLM Software is running.

Youngling Posts: 2 Join Date: 1/12/21 Recent Posts

That absolutely helps, thank you very much :)