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GLM 2.1.0 Bug

artis, modified 5 Years ago.

GLM 2.1.0 Bug

Youngling Posts: 7 Join Date: 5/24/16 Recent Posts
Hi!
After updating from version.2.0 to 2.1.0 some bugs appeared.
1) When I open GLM, main fader is at -120 dB position always. It stayed at fixed position as it was left in last usage, in 2.0 version.
2) When I solo, mute, play all speakers, an Error message appears. "Acces violation at dress 00065F0E, accessing address 000000C4." It's really annoying, since to solo, are mute speaker, now I ned to do 3 clicks, in place of two.
Any ideas what might cause it?
I am on iMac 21.5, Late 2012, Sierra 10.12.1

Regarding Soloing, is there any Keyboard shortcut, Keyboard with mouse, dedicated buttons or other solution planed in future GLM?
For now ( assuming it works without bugs ) to Solo a Chanel and unSolo it, I need to do 4 clicks in total using left and right mouse clicks. That's too much for fast workflows and troubleshooting, if you compare soloing and muting in any DAW.
ilkka-rissanen, modified 5 Years ago.

Re: GLM 2.1.0 Bug

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hello,

Could you please send me (SAM @ genelec.com) your GLM setup files? Please use Help | Export Setup to Desktop option.
artis, modified 5 Years ago.

Re: GLM 2.1.0 Bug

Youngling Posts: 7 Join Date: 5/24/16 Recent Posts
Hi Illkka!
Have you received e-mail with files?
ilkka-rissanen, modified 5 Years ago.

Re: GLM 2.1.0 Bug

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Yes we have received your files. Please allow us some time to look at them and figure out the root cause. Thank you!
tonipetteri, modified 5 Years ago.

Re: GLM 2.1.0 Bug

Youngling Posts: 10 Join Date: 5/1/14 Recent Posts
HI,

I seem to have a similar problem with 2.1.0.
When opening GLM, main fader is at -120 dB position always, regardless how it was saved or left in previous session.

- When selecting between a preconfigured speaker set up tabs (My stereo and surround configuration tabs) or pressing "Mute" button in GLM software, an "Access violation" Error message appears (See image).

- The program also loses my USB (Powermate) control. It is recognized after selecting the option again from the drop down menu (Enable USB controller).

- I tried reinstalling the software and erasing all folders mentioning genelec. No luck.

- Pressing Help / export setup to desktop wont export anything to desktop.

my set up is Win 10 64 bit, with latest updates.

Any other way I can help you guys with something useful ?
artis, modified 5 Years ago.

Re: GLM 2.1.0 Bug

Youngling Posts: 7 Join Date: 5/24/16 Recent Posts
I was thinking, that it's a Mac OS compatibility related problem, but now looks it's not the case. :(
ilkka-rissanen, modified 5 Years ago.

Re: GLM 2.1.0 Bug

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi all,

These all are known bugs and will be fixed in 2.2.0 update release.
artis, modified 5 Years ago.

Re: GLM 2.1.0 Bug

Youngling Posts: 7 Join Date: 5/24/16 Recent Posts
Thanks Ilkka! Good to know.
Any expectations when it might happen?
ilkka-rissanen, modified 5 Years ago.

Re: GLM 2.1.0 Bug

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Very soon! :)