Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Message Boards

Genelec 8250 issue

essi, modified 5 Years ago.

Genelec 8250 issue

Youngling Posts: 15 Join Date: 2/24/12 Recent Posts
my genelecs have developed an issue...while running my 8250s with AES xlr connections using my RME UFX as a sound card one of my genelecs have started to buzz when ever i am working with any sub content from 40-56hz only one of them does it have tested with analog connections and different sound card (UAD APOLO) and it still buzzes when ever i work with sub or sine waves within 40-51hz region.
does this mean my woofer is busted or amp issue. the other monitor does not display this problem and GLM is running an even tune. even when i bypass GLM still get this distorted sound whenever working with sub bass within 40-56hz range.
ilkka-rissanen, modified 5 Years ago.

Re: Genelec 8250 issue

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi Essi,

I wouldn't like to start guessing the root cause without further information. It is best that you contact your local distributor so that they can have a look.
essi, modified 5 Years ago.

Re: Genelec 8250 issue

Youngling Posts: 15 Join Date: 2/24/12 Recent Posts
i don't have one near buy unfortunately but here is vid of issue if anyone knows why it does this when running AES or Analog connections

https://youtu.be/J2rkFiOxIsI
ilkka-rissanen, modified 5 Years ago.

Re: Genelec 8250 issue

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Aren't you located in Australia? We have a distributor there, http://www.genelec.com/distributor/vict ... ia-pty-ltd Please as for Steven Spurrier.
essi, modified 5 Years ago.

Re: Genelec 8250 issue

Youngling Posts: 15 Join Date: 2/24/12 Recent Posts
Aren't you located in Australia? We have a distributor there, http://www.genelec.com/distributor/vict ... ia-pty-ltd Please as for Steven Spurrier.


yes he is down in Melbourne which in in another state to where i am (Sydney)
ilkka-rissanen, modified 5 Years ago.

Re: Genelec 8250 issue

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Aren't you located in Australia? We have a distributor there, http://www.genelec.com/distributor/vict ... ia-pty-ltd Please as for Steven Spurrier.


yes he is down in Melbourne which in in another state to where i am (Sydney)

Yes but they are responsible of the whole Australia when it comes to distribution and service. Please contact them.