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GLM 2.0 Software Refuses to Install??

ssccrab, modified 6 Years ago.

GLM 2.0 Software Refuses to Install??

Youngling Posts: 2 Join Date: 2/20/16 Recent Posts
I'm a little confused, here. I just received my brand new 8330a monitors in the mail from Sweetwater, complete with SAM system (8300-601). I'm running OSX 10.9.5. The new GLM 2.0.6 software absolutely refuses to finish installing, crashing right after "Validating Packages". I don't have this issue with any other software. I tried GLM 1.5, which installed but doesn't work due to incompatible GLM interface. It just opens in demo mode, which I completely understand why (interface is too new for older software), I just wanted to test the install procedure. I also tried installing GLM 2.0 on a Windows machine, but to no avail. It ended up freezing the system every time I initiated install.

The GLM interface seems to sync properly with my Mac after being plugged in, with the rear LED blinking a few times, then turning solid green. The monitors sound fantastic as they are out of the box, but it's a huge bummer that I can't utilize everything that was included to its full potential. Is there an answer to this issue? Really looking forward to using my new monitors. Thanks!
ilkka-rissanen, modified 6 Years ago.

Re: GLM 2.0 Software Refuses to Install??

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi,

Are you sure you have downloaded the correct installation package for Mac OS X and Windows? Notice that each have their own version.
ssccrab, modified 6 Years ago.

Re: GLM 2.0 Software Refuses to Install??

Youngling Posts: 2 Join Date: 2/20/16 Recent Posts
I'm positive I am, but I could be wrong? I'm downloading the most recent 2.0.6 for OS X running Yosemite.