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High-pitched noise from one speaker after automatic sleep

tsaarni, modified 8 Years ago.

High-pitched noise from one speaker after automatic sleep

Youngling Posts: 2 Join Date: 9/20/15 Recent Posts
I bought G Two's and one of them has following problem:

After the speakers have gone to sleep and they wake up automatically triggered by audio from PC, I first hear the normal power-on snap, but after that I hear constant high-pitched low volume beep from one of the speakers. I can get rid of the beep/noise only if I manually cycle power on that speaker. I think I never got the beep if power-on manually. It seems to be related to waking up from automatic sleep mode only.
ilkka-rissanen, modified 8 Years ago.

Re: High-pitched noise from one speaker after automatic slee

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi,

Would it be possible for you to record a short video (mobile phone quality is just fine) of this noise?
tsaarni, modified 8 Years ago.

Re: High-pitched noise from one speaker after automatic slee

Youngling Posts: 2 Join Date: 9/20/15 Recent Posts
I recorded this audio clip: https://w.soundcloud.com/player/?url=ht ... /224913065

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Tero
ilkka-rissanen, modified 8 Years ago.

Re: High-pitched noise from one speaker after automatic slee

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi Tero,

Based on the sound clip, the product seems to be faulty. You should contact our service department at service (at) genelec.com