Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Message Boards

High-pitched noise from one speaker after automatic sleep

tsaarni, modified 7 Years ago.

High-pitched noise from one speaker after automatic sleep

Youngling Posts: 2 Join Date: 9/20/15 Recent Posts
I bought G Two's and one of them has following problem:

After the speakers have gone to sleep and they wake up automatically triggered by audio from PC, I first hear the normal power-on snap, but after that I hear constant high-pitched low volume beep from one of the speakers. I can get rid of the beep/noise only if I manually cycle power on that speaker. I think I never got the beep if power-on manually. It seems to be related to waking up from automatic sleep mode only.
ilkka-rissanen, modified 7 Years ago.

Re: High-pitched noise from one speaker after automatic slee

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi,

Would it be possible for you to record a short video (mobile phone quality is just fine) of this noise?
tsaarni, modified 7 Years ago.

Re: High-pitched noise from one speaker after automatic slee

Youngling Posts: 2 Join Date: 9/20/15 Recent Posts
I recorded this audio clip: https://w.soundcloud.com/player/?url=ht ... /224913065

--
Tero
ilkka-rissanen, modified 7 Years ago.

Re: High-pitched noise from one speaker after automatic slee

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi Tero,

Based on the sound clip, the product seems to be faulty. You should contact our service department at service (at) genelec.com