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Genelec 8040A Click.

tjoaudio, modified 6 Years ago.

Genelec 8040A Click.

Youngling Posts: 4 Join Date: 3/2/15 Recent Posts
Hello,


Today I have noticed a issue with my Genelec 8040A monitors. The right speaker is producing a audioable click sound, I could describe it as a vinyl crackle almost. :( It is not a interface/computer issue, as it also persist if only plugged into a power outlet.

The speaker works fine, as far as my ears can tell, I can hear it produce frequencies up to 19.5k. Which as far as my hearing can go I assume.


https://soundcloud.com/tjo-audio/tweeter-click

https://soundcloud.com/tjo-audio/tweeter-click-loop


Here you can hear the click, self noise producer by the speaker and the fans on my computer. I hope you are able to identify the issue through these clips. I looped one of the 'clicks'. If there is anything I can do to help you identify this issue, please tell me.

*Edit I can hear the click in the woofer/main driver also.
ilkka-rissanen, modified 6 Years ago.

Re: Genelec 8040A Click.

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hello,

Please contact your local distributor for a service request, that sort of noise is not normal operation and the speaker needs to be serviced: http://www.genelec.com/shop/distributors-network/
tjoaudio, modified 6 Years ago.

Re: Genelec 8040A Click.

Youngling Posts: 4 Join Date: 3/2/15 Recent Posts
After doing more testing, I noticed the same click in my headphones, and If i move the loudspeaker downstairs the click does not occur.

Could this be a power outlet issue in my work room? I assume investing in a power conditioner would solve this issue?
ilkka-rissanen, modified 6 Years ago.

Re: Genelec 8040A Click.

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
If the headphones produce the same noise, then it must come from the source device? What is your source? If you unplug the XLR signal cables from the speakers, does the noise disappear?
tjoaudio, modified 6 Years ago.

Re: Genelec 8040A Click.

Youngling Posts: 4 Join Date: 3/2/15 Recent Posts
If the headphones produce the same noise, then it must come from the source device? What is your source? If you unplug the XLR signal cables from the speakers, does the noise disappear?


If I unplug the speakers completely and move them into another room, plug them into the socket/outlet the noise is not there. This leads me to assume it is a power issue, some kind of interference creating the noise
tjoaudio, modified 5 Years ago.

Re: Genelec 8040A Click.

Youngling Posts: 4 Join Date: 3/2/15 Recent Posts
I just want to say, the speaker was not broken. It was interference from a router/modem. Didn't know it was possible as they are shielded. They function correctly now. :lol:
ilkka-rissanen, modified 5 Years ago.

Re: Genelec 8040A Click.

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Thank you for letting us know! :)