Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

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Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

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Message Boards

G4 went dead

photony, modified 7 Years ago.

G4 went dead

Youngling Posts: 19 Join Date: 11/20/11 Recent Posts
Hi Ilkka,
My G4 went dead today. No sound, no white led light, nothing. Could you kindly help me with this? Should I just take it to my Genelec dealer for warranty repair?

Thanks!


-Tony
photony, modified 7 Years ago.

Re: G4 went dead

Youngling Posts: 19 Join Date: 11/20/11 Recent Posts
And now the other G4 is dead also. Maybe there has been some electrical spike in the grid that has blown the fuses of the speakers or something. All other electrical equipments are ok. I'm living in a normal apartment building.

This is really weird, I've never had this kind of problems with my previous genelecs. This makes me thinking if this has something to do with the auto power off that my previous Genelecs didn't have.

Could you help me Ilkka?


-Tony
ilkka-rissanen, modified 7 Years ago.

Re: G4 went dead

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi Tony,

Please contact service (at) genelec.com
photony, modified 7 Years ago.

Re: G4 went dead

Youngling Posts: 19 Join Date: 11/20/11 Recent Posts
Thanks Ilkka,
I'll do that.


-Tony