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Autocal 1.5 not working with Default Sound Card

tecm, modified 8 Years ago.

Autocal 1.5 not working with Default Sound Card

Youngling Posts: 2 Join Date: 11/2/12 Recent Posts
I'm running OSX 10.9.5, with Genelec 8250's, using the 8200-415 GLM network interface. I downloaded GLM 1.5, and it is generally working fine. When I try to calibrate the room, however, I get problems:
I use the only option available to me;
- "AutoCal using Current Default Sound Card", but when I click OK, it says:
- "initializing the Genelec Sound Card, please wait" in green.
My network interface does not have a sound card, so it then says "No valid input selected. Please use microphone or line input (found from Recording Control).¥n". I click OK, and then nothing happens. I have tried using my RME Fireface UC, and the onboard Mac sound card, with the same results.
I then tried to install the old GLM software 1.4. It got a bit closer, in that it didn't try to initialize the Genelec Sound Card, and was using my default sound card, but then it gives me a network error, saying that it lost connection to the interface...

I've spent all evening working on this. Any advice?
Thanks!
Tom
ilkka-rissanen, modified 8 Years ago.

Re: Autocal 1.5 not working with Default Sound Card

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi Tom,

Thank you for your in-depth fault analysis, it is very helpful. That is not a known problem so we will have to look into it. I will keep updated once we have a solution.
tecm, modified 8 Years ago.

Re: Autocal 1.5 not working with Default Sound Card

Youngling Posts: 2 Join Date: 11/2/12 Recent Posts
So, just to keep you up to date;
I used the hard drive from my old Mac Mini with OSX 10.7.5, GLM 1.4.3 and XQuartz 2.7.4 in my new computer. Everything ran perfectly, so it must be a software problem. Unfortunately, GLM 1.4.3 doesn't seem to work properly on OSX 1.9.3, which I am now running.
Has anyone had success using the older network interface (8200-416, not 8200-416b) with GLM 1.5?
Thanks!
model266, modified 8 Years ago.

Re: Autocal 1.5 not working with Default Sound Card

Youngling Posts: 1 Join Date: 2/14/15 Recent Posts
I can confirm that i have this problem too. Running GLM 1.5.0 on a Mac Mini with 10.10.2 and 8250 with interface 8200-416. I get the same "No valid input selected. Please use microphone or line input (found from Recording Control).¥n" message. It would be great if this could be fixed as soon as possible.
lifeshine, modified 8 Years ago.

Re: Autocal 1.5 not working with Default Sound Card

Youngling Posts: 1 Join Date: 1/13/15 Recent Posts
Same here!!
sumosound, modified 8 Years ago.

Re: Autocal 1.5 not working with Default Sound Card

Youngling Posts: 1 Join Date: 1/4/14 Recent Posts
Same Here! Please fix this now!
ilkka-rissanen, modified 8 Years ago.

Re: Autocal 1.5 not working with Default Sound Card

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
lifeshine and sumosound,

Can you please state more information about your issue?

GLM version?
Speakers in use?
OS version?
Specific problem?
blaine-s, modified 7 Years ago.

Re: Autocal 1.5 not working with Default Sound Card

Youngling Posts: 1 Join Date: 2/26/10 Recent Posts
I've been having the same issue for months since updating to Mac OS 10.8.5 and trying to use GLM 1.5. To AutoCal I had to Install GLM 1.4.3, do the AutoCal, create the calibration file, Reinstall GLM 1.5 and use the GLM 1.4.3 created file. I cannot AutoCal using GLM 1.5 on a Mac Pro G5 with OS 10.8.5 using the internal sound card with a GLM 8200-416 network interface. I have exchanged emails with my Genelec Rep but he had no info. It looks like this is a very common problem. I surprised this hasn't been corrected. I will ask about it directly at NAB next week.
ilkka-rissanen, modified 7 Years ago.

Re: Autocal 1.5 not working with Default Sound Card

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
So, just to keep you up to date;
I used the hard drive from my old Mac Mini with OSX 10.7.5, GLM 1.4.3 and XQuartz 2.7.4 in my new computer. Everything ran perfectly, so it must be a software problem. Unfortunately, GLM 1.4.3 doesn't seem to work properly on OSX 1.9.3, which I am now running.
Has anyone had success using the older network interface (8200-416, not 8200-416b) with GLM 1.5?
Thanks!

Hi,

That is correct, GLM 1.4.3 or 1.5 are not compatible with OS X 10.9 or 10.10. We recommend to use 10.8 (Mountain Lion) with it.