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Problems with Genelec 8050

bauerlanford, modified 7 Years ago.

Problems with Genelec 8050

Youngling Posts: 3 Join Date: 9/3/13 Recent Posts
So,

I bought a pair of Genelec 8050 about 2 years ago from my local dealer.

SInce then I've had to get them serviced 3 times. I've read that the problem is quite common, and that the issue is that the amp card blows.

Just a few weeks ago I had my right speaker on service for 2 over 2 weeks, and now the left one blew as well. This time there's no sound at all from the speaker.

Is this really something to expect from a 2800 € speaker? Starting to get REALLY frustrated and I'm considering to sell them and get something else.

I'm tired of having to drive them to my local dealer, and wait WEEKS to get them back, not being able to work properly during that time.

:|
ilkka-rissanen, modified 7 Years ago.

Re: Problems with Genelec 8050

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hello,

Can you please provide your email address so that our service department can reach? A private message is ok. Or alternatively you can drop us a line at service (at) genelec.com

Can you also state where these units have been serviced earlier?

We would also need serial numbers of those units so that we can check their manufacturing date.

Thank you!
bauerlanford, modified 7 Years ago.

Re: Problems with Genelec 8050

Youngling Posts: 3 Join Date: 9/3/13 Recent Posts
Hello,

Can you please provide your email address so that our service department can reach? A private message is ok. Or alternatively you can drop us a line at service (at) genelec.com

Can you also state where these units have been serviced earlier?

We would also need serial numbers of those units so that we can check their manufacturing date.

Thank you!



I've sent you a PM now.

Thanks
ilkka-rissanen, modified 7 Years ago.

Re: Problems with Genelec 8050

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts


I've sent you a PM now.

Thanks

Our service department will be on the case from now on, but I will be following it too.

Thank you!