Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Message Boards

1029a hum /buzz

mastiz, modified 8 Years ago.

1029a hum /buzz

Youngling Posts: 1 Join Date: 8/16/14 Recent Posts
Hi,

New forum member here, I didn't know this forum existed so I'm glad I found it!

I tried to search for the solution to a problem I have. I recently received 2 Genelec 1029a:s as a part exchange for some other equipment i had for sale. The volume pots were a bit scratchy, so I ordered replacement parts and did the job myself.

When I power up the speakers, there is a sort of soft buzz, a bit like mains hum even though nothing is connected to the input. The buzz is exactly the same in both speakers. This noise was there even before the pot exchange, I just didn't pay too much attention to it at the time. The speakers sound just fine with music covering up the noise and the newly installed volume pots work as they are supposed to.

Aren't these supposed to be completely quiet, apart from some white noise? What could cause the buzz and is there some quick remedy? I am not afraid to do some soldering if needed.

Thanks!
ilkka-rissanen, modified 8 Years ago.

Re: 1029a hum /buzz

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi,

Thank you for your post and welcome to the forum! :)

Speaker should be almost silent, only small white noise if you place your ear close to it. If is difficult to say which could cause this kind of noise and in any case it is forbidden to open up the unit by yourself due to the electric shock hazard. Only qualified personnel are allowed to service the speakers. I would recommend you to contact your local distributor for more information about servicing the speakers.

http://www.genelec.com/shop/distributors-network/
works, modified 8 Years ago.

Re: 1029a hum /buzz

Youngling Posts: 2 Join Date: 10/29/14 Recent Posts
I have had the exact same issue on one of my three 1029a's, from new. In the last few years it has grown a bit more prominent so I might get it to be serviced. I'm Finnish so I think I need to get in touch with the factory.
ilkka-rissanen, modified 8 Years ago.

Re: 1029a hum /buzz

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
I have had the exact same issue on one of my three 1029a's, from new. In the last few years it has grown a bit more prominent so I might get it to be serviced. I'm Finnish so I think I need to get in touch with the factory.

Please contact our service department at service (at) genelec.com

Thank you!
works, modified 8 Years ago.

Re: 1029a hum /buzz

Youngling Posts: 2 Join Date: 10/29/14 Recent Posts
Thanks! I've dropped them a line.