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6010A distorted, speaker broken?

apcnt, modified 7 Years ago.

6010A distorted, speaker broken?

Youngling Posts: 3 Join Date: 5/31/14 Recent Posts
Hello all, i'm new to the forum as i never had any problems with my speakers.

I assume one of my 6010A speaker is blown or broken in some way.
I get a horrible distorted signal from one side.

Is there any way to troubleshoot the faulty speaker before sending it off to get fixed?

Do speakers usually get fixed at the Genelec factory or at a local distrubitor?
I'm located in Belgium and the speaker is realy small so sending it over won't be to expensive i guess.

Thanks!
ilkka-rissanen, modified 7 Years ago.

Re: 6010A distorted, speaker broken?

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi,

Speakers get fixed at the local distributor except Finland of course.

Here are the contact details:
http://www.genelec.com/shop/distributors-network/

We have noticed that sometimes faulty cables may cause distorted signal. What kind of cables do you have? Can you try to switch cables between left and right speaker, and see if there is any difference?
apcnt, modified 7 Years ago.

Re: 6010A distorted, speaker broken?

Youngling Posts: 3 Join Date: 5/31/14 Recent Posts
Yes i tried different cables it's really a broken speaker.
I assume it is the woofer as the distortion gets worse when there is more bass frequencies in the music.

I was wondering about the troubleshooting as i thought it might be possible/cheaper to order a replacement part instead of sending over the unit back and forth.
But if it could be fixed in a local shop that might be not necessary.

Thanks
ilkka-rissanen, modified 7 Years ago.

Re: 6010A distorted, speaker broken?

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Unfortunately it is not possible to order replacement parts as we require that service is done by a trained and qualified service technician. Please contact you local distributor for more information.
apcnt, modified 7 Years ago.

Re: 6010A distorted, speaker broken?

Youngling Posts: 3 Join Date: 5/31/14 Recent Posts
ok thanks, allready got answer from local distributor, it's getting shipped in the next days.