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1032a and 1032b

shade108, modified 8 Years ago.

1032a and 1032b

Youngling Posts: 6 Join Date: 3/14/14 Recent Posts
Hi!
I've purchased last spring a pair of monitors 1032a's.
3 weeks ago one of them became defective, so my dealer took it back by warranty to replace.
BUT in central storage in Moscow there is no more 1032a, only 1032b. As I understand - these two are different.
I live in Russia, Samara. My dealer is Muztorg.
So there are some questions:
Is 1032a discontinued?
How much difference between 1032a and 1032b?
What can I do in such situation?
Thanks,
Alexander.
ilkka-rissanen, modified 8 Years ago.

Re: 1032a and 1032b

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi,

Typically in a warranty case the defected speaker is repaired, not replaced completely. Are you sure they want to replace the whole speaker?

1032A is discontinued and replaced by 1032B revision model. Sonically they are identical, only difference is the Intelligent Signal Sensing function found in the B revision model. A and B revisions can be used in the same system without problems.

You can read more about the ISS here: http://news.cision.com/wildwood-pr/r/in ... e,c9360091
shade108, modified 8 Years ago.

Re: 1032a and 1032b

Youngling Posts: 6 Join Date: 3/14/14 Recent Posts
Hi! Thanks for your support.
By now the problem is solved, service center specialists found the way to repair the speaker.
Thanks!
Hi,

Typically in a warranty case the defected speaker is repaired, not replaced completely. Are you sure they want to replace the whole speaker?

1032A is discontinued and replaced by 1032B revision model. Sonically they are identical, only difference is the Intelligent Signal Sensing function found in the B revision model. A and B revisions can be used in the same system without problems.

You can read more about the ISS here: http://news.cision.com/wildwood-pr/r/in ... e,c9360091