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6010A stopped working after issue with power supply

pune, modified 9 Years ago.

6010A stopped working after issue with power supply

Youngling Posts: 1 Join Date: 1/4/13 Recent Posts
Hi, I am located in India.
I bought a pair of new 6010A loudspeakers recently along with 5040A, my friend bought these in UK for me and got them to India.

I had connected 5040A and one 6010A on a power supply distribution box and another 6010A to separate power supply.
I enjoyed it for 2 days. On third day when I turned on power supply to the distribution box, the LED of 6010A which was connected to this distribution box turned on and immediately went off. Since then it is not working. I tried changing the power cable, tried another supply point but no use.

The 5040A and another 6010A are working fine.

Can I know what could have happened? And how can this issue be resolved?
Please help.

My romance with Genelec stopped before coming to bloom.

Thanks.

Pune.
ilkka-rissanen, modified 9 Years ago.

Re: 6010A stopped working after issue with power supply

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hello,

"The Genelec Community Forum is mainly meant for conversations between users, but authorized Genelec staff can take part in conversations from time to time. In case you have a technical problem with your product that requires service or maintenance, please contact your local distributor's service center for advice and support first."

http://www.genelec.com/shop/distributors-network/