Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Message Boards

7060A subwoofer troubleshooting

darrell, modified 12 Years ago.

7060A subwoofer troubleshooting

Youngling Posts: 2 Join Date: 4/12/11 Recent Posts
Hi all! New to the forum. I have some older Genelecs, two 1030As with a 7060A sub. Output from my Mark of the Unicorn 896HD goes directly to the sub, which passes audio to the 1030As.

Here's my problem: The 1030As work fine, but no sound at all is coming from the sub. It used to work fine, but all of a sudden it does not. All dip switches are in Genelec-advised positions. I don't use a bypass switch, so that shouldn't be an issue. When I engage the test-tone dip switch, the test tone is there, but no program audio.

Ideas?
ilkka-rissanen, modified 12 Years ago.

Re: 7060A subwoofer troubleshooting

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hi,

it sounds something got broken inside the sub and it need professional service. Please contact your local distributor's service centre for advice and support:

http://www.genelec.com/sales-network/