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1030A is dying

sheik-yerbouti, modified 12 Years ago.

1030A is dying

Youngling Posts: 2 Join Date: 8/26/10 Recent Posts
hello,

today my right 1030A died.
i don't know if it will recover again like it did a couple of times during the last weeks.

i had this issue a multiple times now: the monitor mutes, except for a tiny bit of chirpy sounds in the hi ends.
after turning it off and back on - or after a volume peak in the music - it suddenly comes back .

i tried cables and everything, but i'm sure it's the 1030A itself.

any recommendations where to look for the problem?
does it indicate the amplifier dying, or am i dealing with a broken conection?
ilkka-rissanen, modified 12 Years ago.

Re: 1030A is dying

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hello,

From our forum header: "In case you have a technical problem with your product that requires service or maintenance, please contact your local distributor's service center for advice and support first."

Have you done that already?

Thanks!

Best regards,
sheik-yerbouti, modified 12 Years ago.

Re: 1030A is dying

Youngling Posts: 2 Join Date: 8/26/10 Recent Posts

Have you done that already?


hello ilkka.

no, i havent.

as far as i know there is no local service center in berlin.
ilkka-rissanen, modified 12 Years ago.

Re: 1030A is dying

Yoda Posts: 2564 Join Date: 3/23/09 Recent Posts
Hello,

You should contact our distributor in Germany. They will help you to get your speaker serviced.

Please find their contact information here: http://www.genelec.com/sales-network/?c ... rea=Europe