Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Message Boards

Wrong Voltage!!

jules, modified 13 Years ago.

Wrong Voltage!!

Youngling Posts: 2 Join Date: 2/3/10 Recent Posts
I have plugged my 8020's that I bought in Canada into the mains here in the United Arab Emirates (230v) and heard a loud humming noise. Quickly unplugged them and discovered to my horror that they are 120v only.

Is there a fuse I can replace or do they need servicing?


ilpomartikainen, modified 13 Years ago.

Re: Wrong Voltage!!

Youngling Posts: 4 Join Date: 3/24/09 Recent Posts
Hi Julian,

I am afraid your speakers need authorized servicing. The units have fixed voltage power supply, which means that when you plug them into 230V mains the DC voltages inside the electronics are doubled, which may have caused damage. It is best to check the units. Then, to match them to your local voltage you either need a sufficient power rating step-down transformer 230v/120V, or the authorized service needs to change 230V mains transformers to your units. This may take some time, depending on whether they have those in stock.

I am very sorry for this inconvenience and hope your units can be put back to playing very soon.

Best regards,