Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Message Boards

Genelec are you kidding ??

ensoniq, modified 5 Years ago.

Genelec are you kidding ??

Padawan Posts: 47 Join Date: 5/30/15 Recent Posts

Dear Genelec People 

 

its ok to do a new homepage , working over the whole thing,  forum etc.

 

But  its tons of dead URLs now, I cannot download SAM software , a total mess . This is below main shool IQ

 

Can you please do the right thing first, run the new stuff on a parallel test server and when you finished your homework regarding Quality  then you go live ?

no

 

amm, modified 5 Years ago.

RE: Genelec are you kidding ??

Youngling Posts: 1 Join Date: 5/10/17 Recent Posts
I feel you. Got my new 8340 today and i can't download GLM or register them... It sucks. Hope they fix this tomorrow!
dev, modified 5 Years ago.

RE: Genelec are you kidding ??

Youngling Posts: 1 Join Date: 5/10/17 Recent Posts
Yeah, I can't set up my system either without the GLM software and the download site has been down for two days now.
jani-oksanen, modified 5 Years ago.

RE: Genelec are you kidding ??

Jedi Master Posts: 449 Join Date: 3/30/17 Recent Posts

Dear Customers,

We deeply apologise for the problems in our website in last few last days. We are working on the improvements all the time, so your feedback is much appreciated.

You are now able to download GLM 2.0 directly from link below:

https://www.genelec.com/studio-monitors/glm-20-software

If you have any improvement or bug reports, please contact us to email below:
support@genelec.com

Best regards,
Jani Oksanen
Factory Service Team

jappi, modified 5 Years ago.

RE: Genelec are you kidding ??

Padawan Posts: 36 Join Date: 7/28/16 Recent Posts

The new software handles line wrapping very badly. I hope there is a resolution for it. Also the log in timeout when writing a reply is very annoying and doesn't motivate writing in depth stories. I wrote a long reply to one thread and it really took some time to check the references etc and it all was lost due to time out. Needless to say I didn't have stamina to do it all again. ;)

 

 

jani-oksanen, modified 5 Years ago.

RE: Genelec are you kidding ??

Jedi Master Posts: 449 Join Date: 3/30/17 Recent Posts
Jani Pesonen:

The new software handles line wrapping very badly. I hope there is a resolution for it. Also the log in timeout when writing a reply is very annoying and doesn't motivate writing in depth stories. I wrote a long reply to one thread and it really took some time to check the references etc and it all was lost due to time out. Needless to say I didn't have stamina to do it all again. ;)

 

 


Whoops! I'm sorry to hear about this. I will forward your feedback to web administrator, and hopefully we can change the time out.
 

E: We have changed the time out -time from 30 minutes to 60 minutes.

Best regards,
Jani Oksanen
Factory Service Team