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too much plop/noise when turning off/on 8040

bernardo, modified 5 Years ago.

too much plop/noise when turning off/on 8040

Youngling Posts: 1 Join Date: 6/28/17 Recent Posts

Hi, I just bought 2 8040 and one of them is making at least twice as noise as the other one when powering on or off, no matter if it is going to sleep or waking up. 

I also notice this speaker goes in standby mode a couple of minutes earlier. 

Is this common? Thanks

jani-oksanen, modified 5 Years ago.

RE: too much plop/noise when turning off/on 8040

Jedi Master Posts: 449 Join Date: 3/30/17 Recent Posts

Hi Bernardo,

Could you please record short audio clip from the monitors and send it to our e-mail? Please send the video clip to service@genelec.com.
Please remove signal cables before doing the test, so they don't have effect to the result.

Best Regards,
Jani Oksanen
Factory Service Team