Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Message Boards

8351crackle noise

nige, modified 5 Years ago.

8351crackle noise

Youngling Posts: 1 Join Date: 7/30/17 Recent Posts
Love my speakers but have had intermittent issues with crackle noise?  Any ideas?  
jani-oksanen, modified 5 Years ago.

RE: 8351crackle noise

Jedi Master Posts: 449 Join Date: 3/30/17 Recent Posts

Hi,

I'm sorry to hear this. Please contact us through website below (Product Service Enquiry Form) and let's find solution
to have your monitors work properly as soon as possible! Please fill all the information asked, such as serial number.

https://www.genelec.com/customer-service

Waiting to hear from you soon,
Jani Oksanen
Factory Service Team