Genelec Community Forum has been archived

Thank you for all the years of Community discussions and activity!

The time has come for us to retire the community forums, but we will keep everything available for reading. There is a lot of valuable content written over the years, and you'll be able to access all of that. However, no new posts can be written, or old posts modified.

If you have questions, we recommend you use the Support function on the bottom right corner to contact our Customer Support directly.

Alternatively, if you wish to engage in a community discussion with other people, there are many active forums available. There is also an active, fan managed GENELEC COMMUNITY in Facebook, and many Genelec employees are active in the discussions there.

We are sorry for any possible inconvenience this may cause you, but we hope to hear from you through the other channels mentioned above.

Genelec Support

Message Boards

Selling registered products

mbrunou, modified 4 Years ago.

Selling registered products

Youngling Posts: 7 Join Date: 2/20/18 Recent Posts

Hi,

are there any registration/warranty policies I need to take into account if I decide to sell my registered Genelec speakers? Is the new owner entitled to the same 3-year warranty just by re-registering the previously owned product and showing the original receipt with my name on it?

 

 

 

 

 

 

 

 

mbrunou, modified 4 Years ago.

RE: Selling registered products

Youngling Posts: 7 Join Date: 2/20/18 Recent Posts
I tried to find an answer to my question from Genelec's FAQ, but didn't find any. I'd appreciate if somebody from the company could shed some light on this.
manutal, modified 4 Years ago.

RE: Selling registered products

Jedi Knight Posts: 180 Join Date: 4/25/14 Recent Posts

I think that the warranty works normally if its still valid time wise & you have the receit or some documentation of the purchase.

But someone from Genelec can surely info more on this matter.

mbrunou, modified 4 Years ago.

RE: Selling registered products

Youngling Posts: 7 Join Date: 2/20/18 Recent Posts
What's the point of having a forum such as this, if it's this difficult to get an answer from a representative of the company?
manutal, modified 4 Years ago.

RE: Selling registered products

Jedi Knight Posts: 180 Join Date: 4/25/14 Recent Posts

I guess they are pretty busy at genelec HQ, someone will probably clear this asap.

But as I said, as long as you have the receipt you can for sure register the 3 year extra warranty. (as far as I know)